Services Agreement


A. I acknowledge that:

  1. I have applied for an Investment Account after understanding the nature and scope of services ("Services") provided by Rothmans WealthXpanders Private Limited ("Rothmans").
  2. This document is a legal contract between Rothmans and I ("Agreement") in relation to the Services. Clicking on the "I accept" checkbox is the legal equivalent of my manually signing this Agreement.
  3. The operation of my investment account and the execution of instructions are subject to this Agreement, and the Offer Documents* of the respective Asset Management Company ("AMC"), Rothmans' Privacy Policy, and Rothmans’ Terms of Use.
  4. My identity on the Services is authenticated by the use of my E-mail address and password (collectively, "Login Credentials"). Rothmans will consider my investment instructions authenticated by my Login Credentials to have originated from me.
  5. I have the right to transact directly with the AMC even in respect of the investments made through Rothmans. I have this right even after the termination of this Agreement.

B. Consent:

  1. To communicate with AMCs on my behalf for financial or non-financial transactions executed under this Agreement.
  2. To verify my Aadhaar number and name against the Central Identities Data Repository maintained by Unique Identification Authority of India. This information is only used to verify my identity before I can start placing investment instructions through Rothmans. My biometrics will not be stored or shared.
  3. To share my information with KRAs, AMCs and Rothmans’ service partners, for validation, to comply with legal and regulatory requirements and for the purpose of fulfilling its obligations under this agreement.

C. Under this Agreement, Rothmans will:

  1. Offer scientifically selected mutual fund schemes.
  2. Facilitate subscription and redemption of mutual fund units by transmitting my money and instructions to the relevant AMC.
  3. Securely maintain a record of my personal information and my financial transactions.
  4. Promptly and efficiently respond to my queries relating to my online investment account.

D. Under this Agreement, my obligations are to:

  1. Provide accurate information and supporting documents to Rothmans for the creation and maintenance of my investment services account.
  2. Ensure that the money I invest is from my bank account, is from legitimate sources, and is remitted through approved banking channels.
  3. Keep my Login Credentials safe and secret. Promptly change my Login Credentials and inform Rothmans of any actual or suspected unauthorised use of my Login Credentials.
  4. Make an informed investment decision by reading the Offer Documents* of the mutual fund schemes that I am investing in.
  5. Seek independent financial planning, legal, accounting, tax or other professional advice before investing or withdrawing.

E. I further acknowledge and agree to the following:

  1. I am aware that Rothmans is a distributor of mutual funds, registered with the Association of Mutual Funds in India and receives brokerage from AMCs. Rothmans has shared with me the details of the brokerage structure, available at: XXXXXX.
  2. Rothmans does not, and is not obliged to, offer all mutual fund schemes for investment. By limiting the number of schemes on the Website, Rothmans does not make any representation as to the quality, bona fides or nature of any AMC or mutual fund scheme, or any other representation, warranty or guaranty, express or implied.
  3. My Investment Account will be activated after Rothmans verifies my personal information in accordance with the Know Your Client ("KYC") guidelines issued by the Securities and Exchange Board of India ("SEBI").
  4. My instructions will be processed the same day if received before the cut-off times specified by Rothmans. If not, they will be processed on the next business day. Rothmans may specify cut-off times earlier than the times specified by the AMC/SEBI.
  5. For investments using ECS/ NACH/ Direct Debit, Rothmans will first submit the fund transfer instructions to my bank. My subscription request is sent to the AMC only after the money transfer to the AMC's account is confirmed. As a result, I understand that there may be a lag between the date of debit to my account and the date Rothmans submits my request to the AMC.
  6. Rothmans will forward my instructions to the AMC electronically, and the AMC will process the transactions on the basis of such electronic instructions. AMCs are not obliged to accept my application for subscription to units of their mutual fund schemes in part or in full.
  7. The data and information provided on the Website does not constitute advice and shall not be relied upon by me while making investment decisions.
  8. In case I violate this agreement, or any local or international laws, Rothmans may, at any time and at its sole discretion, terminate my Investment Account and/or prevent me from accessing the Services.
  9. Rothmans may modify these terms at any time by informing me. My continued use of the Services will imply my acceptance of the changes.

F. I will not dispute and/or hold Rothmans responsible for:

  1. Any act that is not an obligation of Rothmans in this Agreement.
  2. Any disclosures made by Rothmans to any statutory body under any law.
  3. Any loss, notional or otherwise, incurred because of

    A. Delays either at the Bank, Registrar and Transfer Agency or AMC.

    B. Rejection of my instructions by the Bank, Registrar and Transfer Agency or AMC.

    C. Processing of instructions authenticated by my Login Credentials.

    D. Non-availability or non-accessibility of the Website, electronic payment gateway, telephone(s), or office(s) of Rothmans for reasons including those beyond Rothmans’ control.

    E. Any inaccuracy or typographical error on the Website or the mobile application or any written, E-mail & SMS communication. Rothmans specifically disclaims any liability for such inaccuracies or errors.

G. Indemnity
I agree to indemnify, defend, and hold Rothmans harmless from any liability, loss, claim, and expense, including legal fees, related to my violation of this Agreement.

H. Governing laws
The laws of India govern this Agreement. All disputes are subject, firstly, to mediation, and then by Arbitration by a sole arbitrator appointed by Rothmans. The venue of arbitration will be Bengaluru.

I. Term and Termination
This Agreement is valid for a continuous period unless I terminate it by deactivating my Investment Account or Rothmans deactivates my Investment Account for non-compliance with this Agreement or any applicable laws.

J. Effects of Termination
Rothmans will continue to securely maintain a record of my personal information and my financial transactions to fulfil regulatory obligations. Rothmans will provide me details of the AMCs in whose mutual fund units I am invested in and will fulfil my redemption/transfer requests, if required.

K. SEBI Caution
Mutual Fund investments are subject to market risks, read all scheme-related documents carefully. The past results of a Mutual Fund are not a guarantee to its future performance.

* Offer Documents: Collective term for Offer Document, Scheme Information Document, Statement of Additional Information, Key Information Memorandum, issued by the Asset Management Company that manages the mutual fund.

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